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SHIPPING PAGE INDEX
Order Processing Times
Shipping to P.O. Boxes
Need It Right Away?
International Orders
Methods of Delivery
Payment Options
Where We Ship
Overnight Policy
Shipping Rates
Delivery Times
Returns
Your C. C. Statement
How the Package Looks
Contact Us
SECURITY
Your Privacy
Secure on-line Ordering
CONDOM INFO.
Tips On Using Condoms
Important Phone #'s
How To Use A Condom
CUSTOMER SERVICE
F.A.Q.'S
Just About everything you need to know about
You can also order from us the old fashion way
Have A Question?
Send us e-mail
Need a quick answer?
Call our
Customer Service Dept
INCOME OPPORTUNITIES
Sell Condoms, Lubricants, Love Potions and more from your website.
Condoms Express.Com Affiliate Program
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Shipping Rates
Repeat Buyer Discount, Special Promotions and Shipping Discounts do not apply to Vending Condoms, Vending Machines and Custom Imprinted Products.
Please choose "Vending and Wholesale Shipping Charges" when checking out.
For orders $30.01 - $50. A $ 1.00 shipping credit will appear in your shopping cart at checkout
For orders over $50.01 A $ 4.95 shipping credit will appear in your shopping cart at checkout
International Orders are Shipped Via United States First Class Mail
Registered and Insured
Rates range from $ 16.95 - 79.95 - for packages weighing up to 1 lb. and country of destination
See rate table.
Shipping Methods
U.S. Postal Service Standard - First Classl/Priority Mail - $ 4.95
This is the most economical shipping method available to all U.S States including Alaska, Hawaii, the U.S. Territories and Armed Forces destinations listed below. Orders are shipped First Classl/Priority Mail for a flat fee of $ 4.95 and discounted accordingly depending on the amount of your purchase (A shipping credit will appear on your shopping cart at checkout). Orders weighting more than 13 oz. are automatically upgraded to Priority Mail for no additional cost. Delivery time is usually between 3 and 5 days but could take up to 7 business days depending on your location. Please note that the U.S.P.S. does not guarantee delivery times for First Class/Priority Mail shipping. If you need your order by a certain date then we suggest shipping by DHL
Canada - $ 16.95
Orders are shipped United States First Class Mail Registered and Insured for a flat fee of $ 16.95 and discounted accordingly depending on the amount of your purchase (A shipping credit will appear on your shopping cart at checkout). Shipping time is between 6 to 10 business days but could take up to 15 days depending on destination, local mail service and customs regulations.Please check with your governments customs regulations for any restrictions, fees, or duty taxes.If the package is held or confiscated you will still be responsible for payment.
If the package is refused and returned to us you are still responsible for the shipping fees.
$ 16.95 Rate is for up to 1 lb. If your order exceeds that weight we will
contact you with the additional charges.
DHL
- 2nd Day
Orders with
DHL
2 day shipping must be received by 12:00 pm EST.
2 day shipping is only avaliable within the continental U.S. Not available to P.O Boxes, APO locations or locations outside of the U.S.
Rates to Alaska, Hawaii & Puerto Rico: 2 Day- $ 19.95
Delivery time is 2 business days and can be tracked.
Please note,
DHL
2 Day orders shipped on Friday by 12:00 pm EST will arrive on Tuesday, otherwise the order will be shipped on Monday and will arrive on Wednesday.
Signature is required.
You will receive an e-mail with the tracking number when order is shipped.
DHL
- Over Night
Orders with
DHL
- Over Night shipping must be received by 12:00 pm EST.
DHL
- Over Night shipping is only avaliable within the continental U.S. Not available to P.O Boxes, APO locations or locations outside of the U.S.
Rates to Alaska, Hawaii & Puerto Rico: Overnight - $ 29.95
Delivery time is 1 business day and can be tracked.
Please note,
DHL
Over Night orders shipped on Friday by 12:00 pm EST will arrive on Monday, otherwise the order will be shipped on Monday and will arrive on Tuesday.
Signature is required.
You will receive an e-mail with the tracking number when order is shipped.
International Shipping
Rate will depend on country. Please see the Rate table.
Rates are for up to 1 lbs. If your order exceeds that weight we will
contact you with the additional charge.
All International orders are shipped by United States First Class Mail Registered and Insured and discounted accordingly depending on the amount of your purchase (A shipping credit will appear on your shopping cart at checkout).
Shipping time is between 6 to 10 business days but could longer depending on destination, country's mail service and customs regulations.
Please check with your governments customs regulations for any restrictions, fees, or duty taxes.
If the package is held or confiscated you will still be responsible for payment.
If the package is refused and returned to us you are still responsible for the shipping fees.
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Where We Ship
U.S. Postal Service Standard First Class / Priority Mail
Can be shipped to the following places:
All U.S States including Alaska and Hawaii and U.S. Territories and Armed Forces destinations listed below.
We can ship to P.O. Boxes as long as we have the Billing Address of the Credit Card
The U.S. Territories Of:
- FM - Federated States Of Micronesia
- GU - Guam
- MH - Marshall Islands
- MP - Northern Mariana Islands
- PR - Puerto Rico
- VI - Virgin Islands
- AS - American Samoa
All Armed Forces destinations:
- AA - Armed Forces Americas
- AE - Armed Forces Africa, Canada, Europe, Middle East
- AP - Armed Forces Pacific
DHL - 2nd Day & Over Night
Is only avaliable within the continental U.S. Not available to P.O Boxes, APO locations or locations outside of the U.S.
Rates to Alaska, Hawaii & Puerto Rico:
2 Day- $ 19.95
Overnight - $ 29.95
International Shipping
Available to all countries.
Rate will depend on country. Please see the Rate table.
International orders are shipped United States First Class Mail Registered and Insured International
Rates are for up to 1 lb. If your order exceeds that weight we will contact you with the additional charge.
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Delivery Times
| Shipping Method |
Order Processing |
Transit Time |
Total Delivery Time |
First Class/
Priority Mail |
within 48 hrs. |
3 to 5 days |
3 to 7 days |
First Class to
Canada |
within 48 hrs. |
6 to 10 days |
6 to 15 days |
DHL
2 day |
Same Day Received |
2 days |
2 days |
DHL
1 day |
Same Day Received |
1 day |
1 day |
| * International |
within 48 hrs. |
6 to 10 days |
6 to 15 business days |
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Order Processing Times
U.S. First Class/Priority
Usually processed the same day but could take up to 48 hrs.
DHL - 2nd Day & Overnight
Processed the same day
International
Usually processed the same day but could take up to 48 hrs.
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Shipping to P.O. Boxes
We can only ship to P.O. boxes via Standard U.S. First Class/Priority Mail as long as we have the billing address to which your credit card statement is mailed.
We can not ship to P.O.Boxes in countries outside the U.S.
DHL shipments can not be shipped to P.O. Boxes.
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International Orders
Rate will depend on country. Please see the Rate table.
Rates are for up to 1 lb. If your order exceeds that weight we will contact you with the additional charge.
All International orders are shipped by United States First Class Mail Registered and Insured International
Shipping time is between 6 to 10 business days but could longer depending on destination, country's mail service and customs regulations.
Please check with your governments customs regulations for any restrictions, fees, or duty taxes.
If the package is held or confiscated you will still be responsible for payment.
If the package is refused and returned to us you are still responsible for the shipping fees.
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DHL
Overnight Shipping Policy
Please include a telephone number that we can reach you at during the day.
We will call by noon your time to verify your order and will indentify ourselves as Jay-Roc Marketing Inc. for your privacy. We take this extra step to prevent mistakes and fraud.
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Need It Right Away?
While we have found that 90% of orders shipped by our Standard First Class / Priority Mail arrive within 3 to 7 days it is not a guaranteed delivery time however. Your location, local postal offices, time of year and other factors will effect the delivery time.
If you need it in a rush or by a certain date then we suggest choosing DHL as the shipping method.
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Payment Options
We accept the following forms of payment - Visa, Mastercard, American Express, Discover, Money Orders and personal checks. Please note that orders paid with personal checks will be held 10 days for check to clear. Money orders will ship immediately.
Please Note:
Make checks payable to either Condom Express or Jay-Roc Marketing Inc. in US Dollars, drawn on a US Bank.
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Returns
If you are unsatisfied with any of the products that you received you can return the unused portion and get a full refund. Be sure to include a copy of the shipping receipt that came with
your order.
Please Return to:
| Jay-Roc Marketing Inc. |
| 306 W. Plaza Dr. Unit B-6 |
| Mooresville, NC 28117 |
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Your Credit Card Statement
For your privacy the name
Jay-Roc Marketing Inc.
will appear on your credit card statement.
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How the Package Looks
All items are shipped very discreetly
in plain packaging with no mention of the type of product or company anywhere on the package.
This is how the package looks.
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This is how the label looks.
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We do not sell or rent our mailing list to any other company or organization.
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Contact Us
You can also contact us in the following ways:
CUSTOMER SERVICE
Call (704) 662-9097
From 9:00 A.M. to 5 P.M. (EST) Monday thru Friday.
Our staff will answer all your questions.
ORDER BY PHONE
For Orders Only Please call:
(800) 57 CONDOM or 1 800 572 6636
Monday though Friday 9:00 AM to 5:00 PM EST.
Our staff will be happy to take your order. Of course, safe and secure online ordering is available 24 hours a day, 365 days a year for your convenience.
WORLD WIDE FAX ORDER LINE
Fax Line - (704) 859 5330
24 hours a day 7 days a week.
ORDER BY POSTAL MAIL
| Jay-Roc Marketing Inc. |
| 306 W. Plaza Dr. Unit B-6 |
| Mooresville, NC 28117 |
E-Mail to Condom Express Customer Service
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Shipping Information